Български
To improve the services we provide and the comfort of using our website, we collect various anonymous statistical data about our users. Detailed information about the data we collect and process concerning you as users of our website can be found in this document, specifically in the sections: Information About Our Website. Information about your rights can be found at the end of this document in the section Important Information for You as Users. Any additional questions that may not be covered in this document can be sent to us at: office.bg@a-z-solutions.eu.
Information About Our Website
- Cookies
- Contact Form
- Anonymous Website Usage Statistics
- Anonymous Advertising Campaign Statistics
- When We Collect Data and What Data We Collect. How You Can Stop or Refuse Data Collection.
- Sharing Information with Third Parties
- How We Use the Information Collected
- Retention Period for Personal Data
- How We Protect Information
Cookies
What are “cookies”?
“Cookies” are small text files stored on your computer or mobile device. Their function is to distinguish you from other users of our website or to store certain information related to your activity as a user. The use of cookies is a standard practice adopted by a large number of websites and helps facilitate their use.
To ensure better functionality of our website and to analyze the services we offer, we and our providers use the following types of cookies:
Functional Cookies
cookie_notice_accepted – Stores your choice regarding the acceptance or refusal of Google cookies. Validity period: 31 days.
To analyze website traffic, website performance, advertising campaigns, and their effectiveness, we use Google Analytics and Google AdWords. Google Analytics uses the following cookies to collect anonymous information:
- _ga – Used to identify devices via a unique identification number. Validity period set by Google: 2 years.
- _gid – Used to identify devices via a unique identification number. Validity period set by Google: 24 hours.
- _gat_UA-112312064-1 – Limits requests sent from the website to Google Analytics. Validity period: 1 minute.
To change your consent regarding the use of cookies, please click the button below. This allows you to make a new choice to either confirm or refuse anonymous tracking by Google.
[cookies_revoke]
Contact Form
The contact form used does not collect sensitive personal data.
In the contact form, we request only the minimum information necessary to communicate with you.
Messages submitted through the contact form are sent to the official contact email address: office.bg@a-z-solutions.eu.
We do not use the information you provide through the contact form for purposes other than responding to the reason you contacted us. If you receive an email from someone claiming to be a member of our team but who is not contacting you regarding your inquiry or order, please notify us immediately at office.bg@a-z-solutions.eu.
After the inquiry fields in the contact form, we again provide information about the limitations regarding the processing of your information. To submit an inquiry, you must accept the stated conditions. If you do not wish to accept them, please contact us via the provided email address or telephone number.
Anonymous Website Usage Statistics
Anonymous statistics are extremely important for analyzing both our website and the success and demand for our products. By using consumption and demand analyses created from the collected information, we are able to continuously improve your user experience and better meet your needs as a user.
We collect this information using third-party tools, specifically Google Analytics. Google Analytics uses cookies to gather the information we require. Since we cannot guarantee whether or what additional information Google Analytics cookies may collect beyond what is described here, you have the option to refuse their use.
Detailed information regarding anonymous statistics can be found here:
- A-Z Solutions designates ITS Technology Ltd. as the processor responsible for collecting and processing anonymous data.
- The data is collected and processed within a corporate account of ITS Technology Ltd.
- Information collected through analytics, such as gender, age, and location (accurate only to city level and no more precise), may be used for organizing Google Search advertising campaigns and promotions.
Anonymous Advertising Campaign Statistics
A-Z Solutions conducts advertising campaigns of varying duration, timing, and scope within the Google network.
As a result, we use Google’s tools—Google Analytics, Google AdWords, and Google Tag Manager—for planning, organizing, launching, and analyzing current, future, and past advertising campaigns.
The information collected is important to us and helps promote our products in areas where there is greater interest and demand.
Information We Collect
- User location (accurate only to city level), gender, and age (in 10-year age ranges) of users who interacted with our advertisements;
- Time spent on the website;
- Number of contacts made through the contact forms provided on the website.
Additional information:
- A-Z Solutions designates ITS Technology Ltd. as the contractor responsible for planning, organizing, and analyzing campaigns.
- Data is collected and processed within a corporate account of ITS Technology Ltd.
When We Collect Data and What Data We Collect
When Contacting Us Through Our Contact Form
- Name – to identify the sender;
- Email Address – to identify the sender and enable communication.
How We Use the Information Collected
Information collected through our contact forms is used solely for the purpose of communication and correspondence related to inquiries submitted by you.
Other anonymous information obtained from users while using our website is used to analyze and improve the products, services, and advertising campaigns we provide.
Retention Period for Personal Data
We retain anonymous statistical information for 14 months in order to prepare annual comparative reports.
How We Protect Information
We treat the information we collect and store with the necessary care and responsibility.
A-Z Solutions assigns ITS Technology Ltd. the tasks of collecting and processing anonymous statistical information regarding website effectiveness and advertising campaign performance. A-Z Solutions reserves the right to define and limit the activities carried out by ITS Technology Ltd.
For any additional information or questions regarding the collection, processing, storage, and protection of personal data that are not covered by this Statement, you may contact:
- A-Z Solutions: office.bg@a-z-solutions.eu
- ITS Technology Ltd.: info@it-st.com
For Greater Information Security
- Restricting access to information only to authorized individuals involved in processing and storage activities;
- Providing users with the ability to request deletion of their data;
- Ensuring that information is not stored longer than the minimum period necessary to fulfill our obligations, namely up to 14 months for anonymous website usage and advertising campaign statistics.
How We Use the Information Collected
We use anonymous information to analyze and improve the performance of our website and the services we offer.
Statistical data is used to analyze advertising campaigns and prepare future campaigns.
Important Information for You as Users
What You Can Do If You Believe There Is a Problem
If you believe that a problem or misuse of your data has occurred, please contact us immediately at office.bg@a-z-solutions.eu.
As a data subject, you also have the right to contact the Personal Data Protection Commission. Contact information for the Commission can be found on the Commission’s website.
How You Can Opt Out of Anonymous Data Collection
To refuse the collection of anonymous information about you, click the Decline button in the cookie notification message, which will restrict the use of Google tracking cookies.
If you have already accepted or declined cookies, you may change your choice by clicking the following button:
[cookies_revoke]
Contact Person
For any questions or complaints, you can contact us at:
Your Rights
As data subjects, you have the right to obtain a copy of the personal data we store about you, request its correction, or request its deletion.
If you wish to exercise any or all of your rights, please contact us at: